Our promise for you

Hardware Warranty

If a hardware defect in the Product arises and a valid claim is received within the Warranty Period,
70mai will, at its sole option and subject to applicable laws:
(a) repair the Product at no charge with a new or refurbished components or
(b) replace the Product with a new or refurbished Product upon return of the defective Product.

This Warranty does not apply to Products you purchase from unauthorized resellers, or where the
instructions for use and activation of the Product are not complied with or where the Product is
damaged as a result of abuse, accident, modification or other causes beyond our reasonable
control. Any replacement product will be warranted for the remainder of the original warranty
period or 30 calendar days, whichever is longer.

This Limited Warranty applies only to the original purchaser of Product that was purchased from
an authorized retailer or sales channel. Non-authorized 3rd party receipts or order numbers are
NOT accepted for warranty verification. Without limiting the foregoing, the Limited Warranty
does not apply to any :
(a) 70mai products and services other than the Product.
(b) Product that is, or 70mai reasonably believes to be, stolen.
(c) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes.
(a) to damage caused by operating the Product outside the permitted or intended uses described
by 70mai or with improper voltage or power supply.

If you need further assistance, please contact us via our dedicated email help@70mai.com.

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